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customer service

With the attitude and purpose of "enthusiasm, integrity and gratitude", we provide services for customers, enterprises, institutions and all sectors of society. As long as things are reasonable, reasonable and legal, we will try our best to complete them. Truly save time, effort, worry and trouble for customers, and be a timely and good helper in customers" work and life.

It is our service tenet to respect customers, understand customers and create value for customers. It is our service philosophy to solve problems for customers wholeheartedly and conscientiously. We should use "heart" to communicate and "six hearts" to serve.

1、 Care and love: from the perspective of customers, grasp customers" mood and needs, and be urgent for customers; Think of problems for customers in advance and deal with them in the bud to prevent the expansion of problems.

2、 Sincerity and carefulness: treat customers as their parents from the bottom of their heart; Be meticulous and considerate to customers, do some practical things for customers, and let customers feel the importance of your existence.

3、 Heart and perseverance: treat and complete every work and service with heart, and ensure that every consultation request, declaration and complaint of customers are settled everywhere and managed by others; Regard service as a career, quality as life and persevere.

Negligence in service is often small and instantaneous, but the harm to customers and the chagrin left in customers" hearts are long-term and spread, and the loss of corporate image may also be sustained, extended and enlarged. This is the concept of "wholeheartedly and conscientiously" in service. Whether old customers or new customers, we should use the standard of "wholeheartedly and conscientiously" to complete every task of serving customers. Through the service of "wholeheartedly and conscientiously", we can get customer satisfaction and our satisfaction!



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